USA Warranty Terms & Conditions

The Circular Computing™ laptop warranty in the USA is provided by Staymobile. In our “Agreement”, we are “A2C Services Limited” (Company No: 03434393) of Unit E, Railway Triangle, Walton Road, Portsmouth PO6 1TY trading as “Circular Computing™”. “You” are the person detailed on the order forms with your original purchase.

  • Turn around time: 6 days (2 days to ship in / 2 days repair / 2 days return)
  • Staymobile response: 2 hours to return calls. 100% response within 24 hours for e-mail critical issues
  • Submission by phone: Call centre hours Mon-Fri 9am-5pm EST (800) 557-0426. The call centre will ask qualifying troubleshooting questions to determine if a claim needs filing
  • By e-mail: service@staymobile.com – supplier representative will review your claim to determine if the equipment needs returning
  • Extended warranty – unlimited claims
  • 1 or 3 year cover on your laptop
  • 90 days on used battery
  • 1 year on new battery
  • Mechanical or electrical breakdown
  • Power surge
  • Not customer or other induced damage
  • Repair services on covered products
  • See full terms and conditions outlined with your supplier