USA Warranty Terms & Conditions
The Circular Computing™ laptop warranty in the USA is provided by Staymobile. In our “Agreement”, we are “A2C Services Limited” (Company No: 03434393) of Unit E, Railway Triangle, Walton Road, Portsmouth PO6 1TY trading as “Circular Computing™”. “You” are the person detailed on the order forms with your original purchase.
- Turn around time: 6 days (2 days to ship in / 2 days repair / 2 days return)
- Staymobile response: 2 hours to return calls. 100% response within 24 hours for e-mail critical issues
- Submission by phone: Call centre hours Mon-Fri 9am-5pm EST (800) 557-0426. The call centre will ask qualifying troubleshooting questions to determine if a claim needs filing
- By e-mail: service@staymobile.com – supplier representative will review your claim to determine if the equipment needs returning
- Extended warranty – unlimited claims
- 1 or 3 year cover on your laptop
- 90 days on used battery
- 1 year on new battery
- Mechanical or electrical breakdown
- Power surge
- Not customer or other induced damage
- Repair services on covered products
- See full terms and conditions outlined with your supplier