HP Notebook PCs – Keyboard Troubleshooting Using HP PC Hardware Diagnostics

Test the Keyboard

Use HP PC Hardware Diagnostics to complete functional test of the keyboard and identify any problems with the hardware.

NOTE: Bluetooth devices are not currently supported.

1. Download the latest version of HP PC Hardware Diagnostics.
2. In Windows, search for and right-click HP PC Hardware Diagnostics for Windows, and then select Run as
3. administrator.

4. Click Component Tests, click Input Devices, and then select the Keyboard Test.

5. Click Run once to begin the test.The test ends when you complete the tasks or after 3 minutes.

For more information about using the HP PC Hardware Diagnostics for Windows, go to HP PCs – Testing for Hardware Failures.